Shipping policy

πŸŽ„ Last guaranteed day for Christmas delivery is 19th December before 10am. Please expect delays due to bank holiday closures. Our warehouse will be closed on 25th, 26th December and 1st January. πŸŽ„

They will be working shorter days on 23rd, 24th, 30th and 31st December, but orders are still scheduled to be dispatched as normal on these dates.

FREE DELIVERY ON ALL UK ORDERS OVER Β£40

Delivery costs and timescales will be confirmed at checkout once you enter a delivery address, however you may use the tables below as a guide:

Destination Service Price Delivery time
(from dispatch)
United Kingdom & Channel Islands Royal Mail 1st Class Tracked Β£5.95 1–2 working days
Royal Mail 2nd Class Tracked Β£4.95 2–3 working days
Royal Mail 2nd Class Tracked (orders over Β£40) Free 2–3 working days
Royal Mail Tracked 24 Large Letter* Β£3.95 1–2 working days
Royal Mail Tracked 48 Large Letter* Β£2.95 2–3 working days

*Large Letter services are only available for lighter items such as Caring Hand Cream tubes.

We aim to dispatch all orders via Royal Mail as soon as possible. Orders received after 1 pm or on weekends will not be processed until the following working day. We will notify you by email when your order has been dispatched.


ORDERING FROM OUTSIDE THE UK

We currently ship to a limited number of international destinations. Delivery costs and free shipping thresholds are shown below:

Destination Service Price Delivery time
(from dispatch)
Australia FedEx (7–10 Working Days) AUS $15.00
Free over AUS $150
7–10 working days
United States & Canada FedEx (4–8 Working Days) USD $15.00 / CAD $15.00
Free over USD $75 / CAD $75
7–10 working days

Germany

France

Netherlands

Finland

Standard Shipping (5–10 Working Days) €10.00
Free over €50
5–10 working days

Delivery times are estimates and may vary depending on customs clearance and local carrier delays. Import duties or local taxes may apply and are the responsibility of the customer.

If your country is not listed above, please contact us for advice.